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IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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Avaya IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated avya their login. Your support registration has been received and is in the approval process. Videos and Tips on using the Avaya Support Website can be found here.

Serial Number can not be same. If you choose to purchase IPOSS, Teltek will purchase it on your behalf iposx respond directly to your questions and service needs.

IP Office Support Service Tokens

If you do not have access to a Sold To, contact your Company Administrator. You can follow any responses to this entry through the RSS 2. We are set up for collaborating with you with screen sharing and Web Talk.


Please sign in now or Register using the Register Now! Use the Support by Product short-cut at the top of each page, and select your product and release to find the oposs Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Community Support Forum DevConnect. However, you can open Service Requests now by accessing the “Service Requests” tab.

This service includes support of software and hardware components, access to service packs and all major software releases during the contract term. To validate your profile, use the https: Upcoming Events with the option to add the event s to your calendar. This entry was posted on Tuesday, October 17th, at 1: Today we want you to know about a service you should consider to optimize and protect your Avaya Investment. If you do not have access to this Sold To, contact your Company Administrator.

Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login. There is one fee per server, regardless of the number of users or applications.

Tips for Searching Avaga Support A good query consists of three things: The more exact the phrases are to the actual title or string of text in iposx document, the better the results. Enclose exact words or phrases in double quotes. Yes No Ask Me Later. IPOSS provides affordable, ongoing support for your communications platform. To validate this, use the https: Flexible coverage options are available to meet the specific needs of your business.


The introductory support price includes software upgrades and is similar to the cost of a single software upgrade. A few weeks ago, we provided an overview of Avaya IP Office release To enable avayaa innovative process, GRT users have new and additional options, including: Would you like to chat with one of our Support Agents?

Ava and Web Chat functionality ipows only available to customers and partners who are logged in and have an active maintenance agreement. Award-winning remote technical support is available during standard Monday-Friday, 8 a. You are now leaving Avaya Support and entering the Avaya Learning website.

You will receive a confirmation email upon approval.